Full name, company name, telephone number,extension and e-mail address.
MAS 90 or MAS 200 version/data level.
Report any 3rd party enhancements or Custom Programming added to the original installation.
Provide a print screen of the specific error message you are receiving and a description of the problem.
Provide Error Listing Report from MAS 90 or MAS 200.
Has anything changed since it ran correctly?
Is this a system wide problem or with a specific user?
Fax/E-mail documents or screenshots of problem to
helpdesk@teamkbs.com.